BPO / Call Centre
1/5Do not recommend
Supervisor · Former employee · Full-time
- What was challenging
The incompetent persons at the workplace
- Their advice
Run the other way
Pay could be betterBenefits could be betterMy work is often overlooked
Latest Reviews
243 reviews from workers across Jamaica. Newest first.
13 new this week
Logistics & Transport
2/5Do not recommend
Entry level · Former employee · Full-time
- What they liked
The fact that u had a secure job
- What was challenging
Very unprofessional environment. HR lack confidentiality
- Their advice
Train the management team especially HR.
Pay could be betterBenefits could be betterCommunication could be clearer
Professional Services
2/5Do not recommend
Experienced staff · Current employee · Full-time
- What they liked
The only thing this place has over other workplace is the fact that it’s a hybrid working environment (allows work from home)
- What was challenging
At KPMG JESS (because there is a KPMG Jamaica as well) there is an underlying toxic culture there. There is a persistent atmosphere of anxiety that seems to stem from a fear of client dissatisfaction. There are frequent escalations over routine matters, inconsistent accountability from the onshore clients, continuous rising expectations for employees, a lack of prioritization of employee requests and concerns. JESS can also come across as exploitative due to some of the mandatory requirements.
- Their advice
The pay is also not that competitive.
Pay could be betterBenefits could be betterManagement could be more supportive
Manufacturing
2/5Do not recommend
Experienced staff · Former employee · Full-time
- What they liked
The people who'd encounter and being able to learn or improve on your skill set and other duties.
- What was challenging
Work tasks can change on last minute, shipments if 20ft and 40ft containers that would be docked for offloading often times shows up unannounced due to poor communication from those in charge of shipments etc. Small environment which result in the area becoming claustrophobic.
- Their advice
You can have a good experience depending on the department you'd apply for.
Pay could be betterBenefits could be betterManagement could be more supportive
Government & Public Sector
4/5Would recommend
Experienced staff · Current employee · Full-time
- What they liked
The culture is a double edged sword. It’s very relaxed but you have to ensure you keep your boundaries intact. Good people work here though.
- What was challenging
No room for growth immediately but because of the culture, it can be explored.
- Their advice
Don’t expect a stuffy corporate environment and also keep your boundaries firm and come there with a purpose, not recommended for more than 5 years.
Good benefitsPay could be betterManagement is respectful
Retail
1/5Do not recommend
Manager · Former employee · Full-time
- What they liked
Just the AC and even that was too cold.
- What was challenging
Upper Management literally watch you constantly to find a reason to let you go so they don't have to renew your 6 month contract and won't need to pay benefits
- Their advice
Use it as a stepping stone. The pay for floor staff is very low, minimum wage after taxes
Pay could be betterBenefits could be betterCommunication could be clearer
Government & Public Sector
5/5Would recommend
Supervisor · Current employee · Full-time
- What they liked
Good work but some but be careful of who you work with
- What was challenging
To deal with internal customers
- Their advice
Learn as much as you can
Pay could be betterBenefits could be betterManagement could be more supportive
Agriculture
4/5Would recommend
Experienced staff · Current employee · Full-time
- What they liked
The people are very friendly and makes work environment lighter
- What was challenging
Most managers are great but there are a few that are toxic.
- Their advice
If you looking for a soft work life, CB is not gonna be the workplace for you but if you want to feel apart of something big and not afraid to work then you might like it
Good benefitsGood payCommunication could be clearer
Healthcare
2/5Do not recommend
Experienced staff · Current employee · Full-time
Good payGood benefitsManagement could be more supportiveManagement could be more respectfulCommunication could be clearerCulture could be stronger
Banking, Finance & Insurance
4/5Would recommend
Former employee · Full-time
Good payGood benefitsClear communicationManagement could be more supportivePositive team cultureGood teamwork
BPO / Call Centre
2/5Do not recommend
Experienced staff · Current employee · Full-time
- What they liked
Dont go
Pay could be betterBenefits could be betterManagement is respectful
Government & Public Sector
3/5Do not recommend
Government & Public Sector
2/5Do not recommend
Experienced staff · Current employee · Full-time
- What was challenging
Unsupportive upper management No staff welfare Opinions which would make the job better aren't implemented Some staff are bullies
Good payGood benefitsManagement could be more supportive
Logistics & Transport
1/5Do not recommend
Former employee · Contract
Pay could be betterBenefits could be betterManagement could be more supportiveManagement could be more respectfulCommunication could be clearerMy work is often overlooked
Telecommunications
1/5Do not recommend
Former employee · Full-time
Good payCommunication could be clearerManagement could be more respectfulTeamwork could be betterOnboarding could be betterHeavy workload
Government & Public Sector
1/5Do not recommend
Experienced staff · Former employee · Full-time
- What they liked
Some persons in the organisation made it worthwhile
- What was challenging
Workload; unqualified and inexperienced persons placed in positions, nepotism rampant
- Their advice
Terrible top leadership; micromanaging rampant at basically all supervisory levels; a very authoritative culture stemming from top leadership; organisation runs on fear rather than fairness
Management could be more supportiveManagement could be more respectfulCommunication could be clearer
Retail
1/5Do not recommend
Entry level · Former employee · Full-time
- What they liked
Management, especially at the Manning's Hill branch have poor attitude towards customers and staff. Very loud and abrasive, zero professionalism, zero respect and cannot be reasoned with. Abject stupidity and poor leadership skills.
- What was challenging
The attitude of management made everything unbearable. Always loud, always surly and don't regard feedback. Many customers at the Manning's Hill branch often complain about their unsavoury attitude. No people skills whatsoever.
- Their advice
Don't apply. Go sell bagjuice.
Pay could be betterManagement could be more respectfulCommunication could be clearer
BPO / Call Centre
1/5Do not recommend
Experienced staff · Former employee · Full-time
Pay could be betterBenefits could be betterManagement could be more supportiveManagement could be more respectfulCommunication could be clearerHeavy workload
Manufacturing
1/5Do not recommend
Experienced staff · Former employee · Full-time
- What they liked
They had Fridays off, $100 canteen food, malfunctioning systems (late whenever with no deductions)
- What was challenging
Low pay, demotivated staff, no upgrades to the business, benefits taken away on a whim on a random Thursday/Friday evening, no updates/poor communication of business events, etc.
- Their advice
If you're into a company that's going to be crumbling from the inside out, look no further than here! You get a low salary, babysitting treatment via the "management" crew, and you wouldn't believe it; you get a chance to complain about any bad working habit/conditions and they milk that energy right out of you for free! So apply now for the best dead-end job right across from the cemetery. (Pun intended)
Pay could be betterBenefits could be betterManagement could be more supportive
Technology
4/5Would recommend
Entry level · Current employee · Full-time
Good payBenefits could be betterManagement is supportiveCommunication could be clearerGood teamworkCulture could be stronger