243 reviews from workers across Jamaica. Newest first.
13 new this week
Experienced staff · Current employee · Full-time
I know the culture isn't the same across the entire Sagicor but I like where I work. I am paid well. I also work from home alot, don't work overtime and have a great manager.
Current restructuring
Front line staff don't get paid well. Only accept a job that is Level 3T, 3S or higher
Entry level · Former employee · Full-time
Good bus system, pay not too bad, central location bordering Kingston and St. Catherine
Extremely horrible scent on-site, poor bathroom facilities, water always going away, poor lunch room setup with no A/C so the bad smell from outside affects your lunch time quality, poor canteen system where the canteen closes earlier than some shifts end in the evenings, management can sometimes be unprofessional and rude
You can go short term, but not for long. The scent alone will lead you away.
Entry level · Former employee · Full-time
Good benefits (health, gym, discounts); work from home availability/flexibility, good HR, good bus system for after hours
Poor management, poor practices, overly sexual environment, poor leadership skills from management
If you’re going, choose a good paying campaign that’s flexible, full of benefits, and pays well enough for starters. Sutherland increases pay via good employee yearly ratings and your pay can increase annually.
Experienced staff · Full-time
Experienced staff · Current employee · Full-time
Supervisor · Current employee · Full-time
The workload for the of compensation being offered.
Experienced staff · Former employee · Full-time
my coworkers
management
Experienced staff · Former employee · Full-time
The pay and benefits were good.
Work was disregarded, promotion was sabotaged. Heavy workload and you are constantly expected to take on more.Sometimes doing the job of 2 people.
Socialize with peers outside of your department so that you will be able to grasp opportunities for advancement. Save and invest so that you will have resources if you are let go.
Experienced staff · Current employee · Full-time
The workload is high and you're pushed to do even more.
Be prepared to learn fast while on the job. Learn to ask the right questions of everyone especially customers if you will be interacting with them. Take your lunch break and disconnect fully at the end of every work day. There will always be more work.
Experienced staff · Current employee · Full-time
Governed environment, so there is stability in the job. Also, the little civil servant"perks" available eith companies are able to be accessed.
The time taken to get things approved, done, reviewed... anything that requires management to make a decision will be done very slowly. Additionally, the workload has become intensive as whenever the purview of the organisation expands, so does the workload and currently, the positions have not kept up with workload.
Be sure about your ability to push through mediocrity and try your best to make as many friends as possible. Perceived friendship makes the job much easier.
Experienced staff · Former employee · Full-time
Great culture, staff wellbeing is prioritized.
Experienced staff · Current employee · Full-time
Pay is among best in the country. Expect heavy workload. Uncertainty re job security.
Current employee · Full-time
Connecting at Vibes.
Poor leadership decisions and poor accountability
Pray
Experienced staff · Former employee · Full-time
Good team work
Working other roles in which I was not being paid or compensated for.
Have firm boundaries
Experienced staff · Former employee · Full-time
I was happy that I could have left with my sanity.
Management is a dictatorship and humiliation is an everyday affair. Your mental state have to be as strong as iron to deal with the job
Don't work here even if you desperate
Experienced staff · Current employee · Full-time
Nothing
The work is Very HEAVEY
Experienced staff · Former employee · Full-time
I love the environment and the culture that it had.
Too carry news and kiss ass to get position in the place.
Entry level · Current employee · Full-time
Experienced staff · Former employee · Contract
The benefits were good and the WFH flexibility as well as the working environment.
No clear direction. An obvious segregation between external contractors
Stay here for no more than 2-3 years. If after that period of time a promotion or career upgrade hasn't been discussed/promised. Move on
Entry level · Current employee · Full-time
I like the pay. The base pay and incentives are among the highest in the BPO sector. You are able to save and see your money.
There is no clear communication. Clients, supervisors and managers have no respect for agents, when we are the back bone of the company. There are no engagements to boost morale. The bathrooms are dirty and often don’t have any water. There is a severe problem with leaders communicating information over to us. Also, you do NOT get payslips in your email. You have to be going back and forth with so called HR for months to get just one payslip.
If you are able to use this as a stepping stone to something better, do it ! Dont settle.
